Contact
Support email: support@mellovi.app
We read every message and do our best to reply within a few days.
Support
Questions, hiccups, or just want to say hello? There's a real person on the other end, and we'd love to hear from you.
Things we can help with
- Problems signing in, including Google sign-in issues
- Questions about subscriptions, billing, free trials, or restore purchases
- Issues with plant data syncing across devices
- Trouble uploading plant or growth photos
- Questions about privacy, data deletion, or account removal
- Bug reports, crashes, or feature feedback
Details that help us help you faster
- The email address tied to your Mellovi account
- Your device model and operating system version
- A short description of the issue
- Screenshots, if helpful
- Whether you signed in with Google, email, or another method
Account deletion help
If you want to remove your account and cannot do so in the app, email support@mellovi.app and mention that you want to delete your Mellovi account. You can also review the full instructions on the Delete Account page.