We're sorry to see you go, and we'll make this easy. You can delete your account right in the app, or email us and we'll take care of it for you.
If the in-app delete feature is enabled, open Mellovi and go to:
Profile or Settings > Account > Delete Account
Follow the confirmation steps shown in the app. Once completed, your account deletion request will be processed and your associated Mellovi data will be deleted or de-identified within a reasonable period, except where retention is required by law or for legitimate security and fraud-prevention purposes.
If you cannot access the app or prefer help from support, email support@mellovi.app from the email address associated with your Mellovi account.
Please use a subject line such as "Mellovi Account Deletion Request" and include any details that help us identify your account, such as the account email address and sign-in method.
Account deletion may remove access to your:
Some limited information may be retained if required by law, needed for security, or necessary to complete subscription, payment, or fraud-prevention records.
Deleting your Mellovi account does not automatically cancel an active subscription billed through Apple or Google. You should cancel any subscription separately through the app store account used for purchase.
Visit the Support page or contact support@mellovi.app.
